After approving your design, your order will be shipped within 7 business days.
Is there a minimum order requirement?
Many garments offered do not have a minimum order requirement. For the garments that do have a minimum to order, we specify the minimum on the category and product pages.
How long does the proofing process take?
Once we receive your order, we will review your design, send an email with any questions to you if needed, and provide a file for you to approve within 1-2 business days.
Will I see a proof before you begin printing?
Yes, you will receive a proof to approve before we begin printing your order.
Is there a limit to how many colors you can print?
We can print unlimited colors.
Does the amount of colors affect the price?
Our pricing is based on garment, colors within the design and quantity. You can reduce the amount of colors within your design to keep the cost lower.
What file type can be used?
We recommend using the following formats: SVG, PNG, JPG, TIFF, GIF, PDF, EPS
What is the largest size file I can upload?
We can accept files up to 25 MB.
Can I print a photo on a shirt?
Yes, we can print a photograph but will need a 300 dpi file.
Can I save a design?
Yes, each time you visit our designer, you will be able to save your design before leaving the page.
What method do you use to print custom garments?
We offer Screen Printing or Direct to Garment (DTG) for our garments.
Can I print on the back of the shirt?
Yes, we offer front and back printing.
Can I cancel my order?
You are able to cancel your order anytime prior to your approval of the final design. If you have already approved your order, we are unable to make any modifications or changes to your order.
Can I return my custom printed garment?
Custom garments can not be returned or refunded. If there is a quality issue with your order, please contact us.
Does the Shipping Cost Include Brokerage or Custom Fees for International Orders?
No, these fees are additional and collected by the shipping company when your order is delivered. We are not responsible for any import duties or other taxes that you may incur.
How are orders shipped?
We ship all order UPS Ground.
Can I use licensed or copyrighted images?
You must have legal permission in the form of documentation. We have the right to decline any design that is copyrighted or trademarked in which proper legal documentation cannot be provided..
How do I order?
Watch this helpful How To Video that demonstrates how to create your design and order.
Am I allowed to add text to the pre-made designs in the library?
Yes, you are able to add text or modify the existing text.